FAQ Article: Can't access/find my website
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Can't access/find my website
Category: Basic Use Of The Artists Web
State: public (all)
Language: en
Keywords: Can't Login see my website
Symptom:
When typing in your
Can't find/see my website at all

Problem:

      
Solution:
* Have you typed the correct url (address)?
Please check the welcome email you received when you signed up,
this will have a link to your correct website address.

* Are you typing in the url (address) to your web browser's
address bar? or into a search engine? 
You must type your website address into the ADDRESS BAR AT THE
TOP OF YOUR WEB BROWSER, not a search engine. This is especially
important if you have just started your websites as it takes
several weeks for search engines to find your website and you
won't be listed.

* Have you signed up as a full member? Your trial account may
have expired so may have been suspended in which case please
contact us to upgrade.

* Try clearing your web browser's cache (see Help FAQ on "clear
cache")

And some further questions if the above doesn't help:

* Are you having trouble with any other websites on the internet?

* What happens when you type your website address into the
address bar? what error message do you get?
Modified: 12/21/2006 15:34:33
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